Privacy Policy

This privacy statement discloses the privacy practices for (hereinafter referred to as ‘the website’)

  1. We have agreed to notify you of the following when collecting your personal information:
    1. That the information is being collected and the source from which it is collected when collected from another person;
    2. Our name and address;
    3. The purpose for which the information is being collected;
    4. Whether or not the supply of information by yourself is mandatory or voluntary;
    5. The consequences of a failure to provide the requisite information;
    6. Any particular law authorising or requiring the collection of the information;
    7. Whether we intend to transfer the information to a third party or international organisation and the level of protection afforded to the information by the said third party or international organisation;
    8. Any further information such as:
      1. the recipient of the information or with whom the information may be shared;
      2. the nature and category of the information;
      3. your right of access to and the right to rectify that information;
      4. your right to object to the processing of your personal information; and
      5. the right to lodge a complaint with the Information Regulator and the contact details of the Information Regulator.

      If you have questions or concerns regarding this statement, you should please contact Customer Support by email on
      Information Collection And Use

    9. The information we collect from you is collected for a specific, explicitly defined and lawful purpose related to the function and activity of Early is Best as established in our Terms of Use of this Site.
    10. You acknowledge and agree that we may collect this information from you in connection with or as a consequence of your use of our website, including, without limitation, the supply of the online trading services to you.
    11. We are the sole owner of the information collected on this site.
    12. We will not sell, share, or rent this information to others in any way other than as disclosed in this privacy statement.
    13. We collect information from our users at several different points on our website.
    14. We collect information about your commercial property search activities if you choose to participate on our website as a result of you engaging in these activities, and also from ratings and comments received from other users regarding you engaging in those activities.
    15. We also collect information from any form of correspondence, such as emails and telephone conversations, from you or from a third party about you.
    16. We may also collect information from you if you choose to partake in special promotions with third parties on our site. This information will be shared with that third party, but only with your consent and for the purpose of that promotion.
    17. We may pass your information onto recognised partners in certain cases, but only to the extent permitted by law and only in cases where our users have requested those services from us and then only to the extent necessary for those lawful purposes.
    18. Other information that we collect is outlined below.
  2. Registration
    1. The Protection of Your Information.
    2. We hereby agree and/or undertake to process any and all personal information provided to us by yourself upon or during your use of this website, such as that stipulated above, strictly in accordance with the provisions of the Protection of Personal Information Act (‘POPI’).
    3. In order to use our website, we do not require any information transfer.
    4. We may, at our sole discretion, request additional personal information from you.
    5. You may be required to confirm and certify such details as your identity, address and contact information for security and verification reasons.
  3. Cookies and other tracking technologies
    1. A cookie is a small data file that writes to your device in order to collect and remember certain information including personally identifiable information about the user.
    2. Cookies are used, but without limitation, to store your Alias/Username and Password so that you do not need to type these in each time you log in or make a property inquiry, thereby saving time whilst on our site.
    3. If you reject cookies, you may still browse our site. However, in order to log in, peruse and inquire regarding commercial properties to let, cookies are required to be turned on.
    4. There are two sorts of cookies used on our site: session cookies and persistent cookies. Once you close your browser, the session cookie simply terminates, whereas the persistent cookie remains to enable us to track and target your interests to enhance your experience on our site.
    5. Early is Best may make use of other tracking technologies including, but not limited to, web beacons which are small graphic images or other web-programming code included in webpages and email messages and/or embedded scripts placed on the website designed to collect information about your interactions with any given website.
    6. These technologies are used in order to collect certain information which may also include personally identifiable information for purposes such as fraud detection and improvement of our website amongst others.
    7. Early is Best employs the services of a third party in its use of the above technologies and whilst Instant Property takes every precaution to ensure against the loss, misuse, alteration and confidentiality of all information in our possession we have little control over information not in our possession.
  4. Log Files
    1. We collect statistical information about you from page hits.
    2. Every page, image or cgi program requested by your browser from our servers is logged in a log file, which also collects the following information:
      1. your remote IP address;
      2. the referring HTML page and the type of browser and computer that you are using.
    3. We use IP addresses to analyze trends, administer our site, track your movements, and gather broad demographic information for aggregate use.
    4. The statistical information we gather is used internally for marketing analysis. This information and IP addresses are not linked to personally identifiable information.
  5. External Links
    1. The website contains links to other sites. Please be aware that we are not responsible for the privacy practices or content of such other sites.
    2. We encourage you to be aware when you leave the website and to read the privacy statements of each and every web site that collects personally identifiable information.
    3. This privacy statement applies solely to information collected by the website
  6. Newsletter
    1. If you wish to subscribe to our newsletter, we ask for contact information such as email addresses. However, it is completely at your discretion to be removed from such a list as set out in our choice and opt-out section below.
  7. Site And Services Updates
    1. We also send you site and services announcement updates. You are not able to un-subscribe from these because they contain important information about our site and our services.
  8. Surveys And Contests
    1. From time-to-time we request information from you via surveys or contests.
    2. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose any information to us.
    3. Information requested may include contact information (such as email addresses) and demographic information.
    4. We partner with third parties for supplying prizes for our contests, but no information is shared with these third parties.
    5. Contact information will be used by us to notify the winners and award prizes in relation to our competitions, and also for promotional mailings.
    6. Survey information will be used for the purposes of monitoring or improving the use and satisfaction of the website.
    7. Established users of the website will be automatically entered into some of our contests, thereby providing them with more opportunities to win.
  9. Tell-A-Friend
    1. If you elect to use our referral service for informing a friend about the website, we ask you for your friend’s name and email address.
    2. We will automatically send your friend a one-time email inviting them to visit the website. We store this information for the sole purpose of sending this one-time email.
    3. Your friend may at any time contact us at to request the removal of this information from our database.
  10. Security
    1. We take every precaution to prevent the loss, misuse and alteration of all information under our control.
    2. When you submit sensitive information via the website, your information is protected both online and offline.
    3. When our registration form asks you to enter sensitive information (such as credit card number), that information is encrypted and is protected using SSL.
    4. While on a secure page, such as our registration form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just ‘surfing’.
    5. While we use encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. The servers on which we store personally identifiable information are kept in a secure environment.
    6. If you have any questions about the security at our site, you can send an email to
  11. Supplementation of Information
    1. In order for this site to properly fulfil its obligation to our customers, it is necessary for us to supplement the information we receive with information from third party sources.
  12. Special Offers
    1. We send all new members a welcoming email to verify password and username.
    2. Established members will occasionally receive information on products, services, special deals, and a newsletter.
    3. Out of respect for the privacy of our users, our users have the option not to receive these types of communications (refer to our choice and opt-out section below).
  13. Correction/Updating Personal Information:
    1. If your personally identifiable information changes (such as your email address), or if you no longer desire to use our services, you may correct, update or remove your personal data provided to us.
    2. This can be done at the member information page or by emailing our Customer Support at
    3. Should you wish us to remove your personal data provided to us, we will delete your account. However, records of your personal information will be retained for a period of 5 years as required for lawful purposes related to our functions and activities and for statistical purposes in accordance with PAIA. This information will merely be retained and not used, shared or sold.
  14. Choice/Opt-out
    1. If you no longer wish to receive our newsletter, information about products and services and special deals, surveys, or promotional materials from us or our partners you may opt-out of receiving these communications by following the unsubscribe instructions in the relevant email or by emailing us at
    2. To update your registration information log onto our Members Area, or click here.
    3. To subscribe to our newsletter, click here.
  15. Anti-Spam Policy
    1. Early is Best is committed to permission-based email marketing practices, and have established this no-tolerance Anti-Spam Policy.
    2. Early is Best may update this policy and provide notice of any changes on its home page.
    3. Your use of the website constitutes your acceptance of the terms and conditions of our Anti-Spam Policy.
    4. Spam is commercial email or unsolicited bulk email, including junk mail, which has not been requested by the recipient.
    5. Spam is the opposite of permission-based email.
    6. If you believe that you have received Spam connected to Instant Property in any way, send a complaint including the unsolicited email, to
    7. You may also provide any other information that you believe may help Early is Best’s investigation of Spam complaints.
    8. I Early is Best does not investigate or take any action based on anonymous Spam complaints.
    9. Individuals who register on the website, and provide their email address, give Early is Best permission to send information on Early is Best related products, property listings and services to their email address.
    10. In order to protect your privacy, Early is Best does not sell, share or trade our subscriber list with anyone for any reason and you may unsubscribe at any time.
  16. Notification of Changes
    1. If we decide to change our privacy statement, we will post those changes on the website and in our newsletter so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
    2. If we change the way we use your Personally Identifiable Information we will notify you by email in our newsletter.
    3. If you would like to opt out of having your information used in this new manner, we will ask you to contact us within a month and your information will not be used.
    4. If you do not contact us within that month, we will assume that you consent to have your information used in this new manner.
  17. Contacting us
    1. If you have any questions about this privacy statement, any questions regarding access to and the protection of your personal information, the practices of this site, or your dealings with us, you can contact us at alternatively, click here to view our PAIA/POPI page which contains information regarding access to and the protection of your personal information.